Medium marriottcalgaryairporthotel

Customer Service Representative

Calgary Airport Marriott


Full Time

Club Level Concierge - Calgary Airport Marriott In-Terminal Hotel (190006RG)

Calgary, Alberta (view on map)

Posted 20 days ago

Here’s To Your Journey with Marriott Hotels

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

The Calgary Airport Marriott In-Terminal Hotel located at 2008 Airport Rd NE, Calgary, AB T2E3B9 is currently hiring a Club Level Concierge.

Responsibilities include:

Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

To apply now, go to Marriott Careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Notification to Applicants: Calgary Airport Marriott In-Terminal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Apply Now

Date Available: January 28th, 2019

Compensation: Hourly

Other Positions:

Requirements:

Contact Name: Katherine Hsiao

Contact Position:

Medium marriottcalgaryairporthotel

About Calgary Airport Marriott

Offering the modern traveler a perfect blend of urban sophistication and convenience, Calgary Airport Marriott In-Terminal Hotel has stylishly designed rooms and a location that is just steps from the airport gates. Situated between the international and domestic terminals inside Calgary International (YYC), our hotel allows you to travel with ease. Rooms are sleek and spacious, a quiet retreat with deluxe bedding, Wi-Fi and flat-screen TVs. Floor-to-ceiling windows overlook the cityscape and Canadian Rocky Mountains; some also have views of the runways. Our Calgary Airport hotel is dog-friendly and boasts amenities such as a pool and fitness center. Downtown is a short drive away so you can easily get to top sights like Calgary Zoo and major events like the Calgary Stampede. Plan a day trip to Banff or shop at CrossIron Mills outlets. Dine at our restaurant Yakima or plan your next event with us. With 18,350 square feet of venue space, we are a premier destination for meetings and weddings.


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