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Coast Coal Harbour Hotel by APA

Full Time

Assistant Restaurant Manager

Vancouver, British Columbia (view on map)

Posted 7 days ago

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values and leadership accountability; and as part of that culture we believe in the growth and development of our Ambassadors.

The Assistant Restaurant Manager will support the service team in creating a positive, energized and contemporary setting. This position will be responsible for leading, empowering and motivating the Prestons ambassadors and liaising with the culinary team. Ensuring quality service and customer satisfaction is exceeded through attention to details and service.

Duties and Responsibilities:
 Checks and maintains service and food preparation standards
 Utilizes interpersonal and communication skills to lead, influence, and engage ambassadors
 Provides guidance and direction to ambassadors, including setting performance standards and monitoring performance
 Supervises the handling of cash, cheques, credit cards transactions, cash floats and bar inventory control
 Handles guest complaints, follows through with appropriate action
 Develops & maintains effective working relationships within the team
 Assists with promotions and marketing initiatives on all social media channels
 Develops & maintains positive relationships with repeat guests
 Monitors the quality of work and provides feedback on the degree to which operational standards are met
 Creates weekly work schedules for the restaurant team
 Effectively communicates Prestons goals to the team
 Maintains health and safety standards and complies with all regulations

Qualifications & Skill Requirements:
 Degree/Diploma in Hospitality preferred or Hospitality industry courses in Hotel Management
 Minimum 2 years supervisory experience
 Preference will be given to candidates with Squirrel and Open Table experience
 Exceptional communication & multi-tasking skills
 Ability to deal with fast paced customer service oriented environments
 Hepatitis A vaccination
 Food Safe & Serving it Right
 Personal alignment with Coast’s 5 core values and corporate culture
 Demonstrates superior customer service philosophy
 Will be required to work flexible hours, i.e. holidays and weekends

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities and more!


Apply Now

Date Available: July 16th, 2018

Compensation: 45K-50K

Other Positions: Bar Manager

Requirements: College Diploma, Serving It Right

Contact Name: Harjinder Sidhu

Contact Position: People & Culture Manager

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About Coast Coal Harbour Hotel by APA

Downtown, Vancouver (Coal Harbour)

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