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Cashier Supervisor

Grand Villa Casino Burnaby


Cashier Supervisor

Burnaby, British Columbia (view on map)

Posted 27 days ago

Job Type: Relief


Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at


Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


The Position

If you lead with passion for people and service, then we’ve got an amazing opportunity for you! At the heart of the casino, you’ll mentor your team to ensure the smooth functioning of cashiering activities and promote a flawless guest experience!


A Great Fit, if You

Are dynamic, energetic, and can bring out the best from your team

Are keen on details, can calculate numbers with precision, and work well with computers

Take initiative to resolve issues and are punctual, reliable and diligent in everything you do

Understand cashier operations, manage your time well, and juggle multiple tasks

Are a night owl and benefit from working flexible hours, evenings, and weekends


Key Responsibilities

  • Supervises cashiering activities and cage operations; manages the performance of Cashiers through training, coaching, and feedback
  • Ensures the integrity and accuracy of cage transactions and oversees large cash transaction procedures
  • Verifies cashier opening and closing floats, authorizes cage transactions, reconciles chip and vault inventories, monitors cash and coin levels and requests bank orders
  • Ensures a safe and well-organized department and oversees cage equipment maintenance
  • Completes reports, investigations, periodic audits and reconciliations
  • Manages process to deal with found money, postponed jackpots, unclaimed prizes


What You’ll Require

  • 2 years of supervisory work experience or an equivalent combination of education, and experience preferred
  • 1 year of experience as a casino Cashier preferred
  • Supervisory/management/leadership training an asset
  • Experience handling and balancing large amounts of cash with accuracy
  • Good manual dexterity and ability to kneel and crouch
  • Ability to pull, lift, and carry objects up to 35 lbs, and may push, pull or move a heavy cart 
  • Ability to stand and walk for long periods of time
  • Completion of courses/training required by regulators
  • Ability to operate and troubleshoot cage machines


What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: May 21st, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Grand Villa Casino Burnaby

At Grand Villa, experience not one but, two high-energy casino floors with the newest and most exciting slot machines and table games featuring a brand new Poker room.

For higher stakes or private gaming salons, visit our luxurious Cypress Room.

We offer 7 delectable dining and lounge choices. Plus, enjoy live entertainment and stay at our luxurious Delta Burnaby Hotel and Conference Centre. Visit the Villa, it’s the centre of all the action!

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