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Food & Beverage Floor Manager

Grand Villa Casino Burnaby


Full-time

Food & Beverage Floor Manager

Burnaby, British Columbia (view on map)

Posted 27 days ago

 

Job Type: Salaried

 

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

 

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

 

The Position

With a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience!

 

Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality.

 

A Great fit, if You

  • Take initiative in resolving issues and can empower a team to excel
  • Love building relationships, and encouraging open communication and collaboration
  • Manage your time well while handling multiple tasks under pressure
  • Enjoy the excitement of casino operations
  • Balance the strategic with the hands-on
  • Are keen on the details and like to balance people interaction with daily paperwork
  • Feel most energetic at night and benefit from working flexible hours, evenings, and weekends

 

Key Responsibilities

  • Manages staff service activities, resources, budget and scheduling
  • Supervises and mentors the team; conducts recruitment, training, task allocation, and performance evaluation
  • Contributes to the menu and ensures that front-of-house offerings are of the highest caliber
  • Maintains and promotes updated knowledge of company policies and procedures
  • Collaborates with management and coordinates food and beverage service for special events

 

What You’ll Require

  • 1 to 2 years experience in restaurant supervision or an equivalent combination of education, and experience
  • FOODSAFE Level 1 Certificate 
  • Leadership skills – able to direct and supervise staff
  • Customer service skills – able to exceed guest expectations
  • Ability to lift up to 15 pounds

 

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: June 28th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Grand Villa Casino Burnaby

At Grand Villa, experience not one but, two high-energy casino floors with the newest and most exciting slot machines and table games featuring a brand new Poker room.

For higher stakes or private gaming salons, visit our luxurious Cypress Room.

We offer 7 delectable dining and lounge choices. Plus, enjoy live entertainment and stay at our luxurious Delta Burnaby Hotel and Conference Centre. Visit the Villa, it’s the centre of all the action!


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