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Lounge Server

Grand Villa Casino Burnaby


Full-time

Lounge Server

Burnaby, British Columbia (view on map)

Posted 20 days ago

 

Job Type: Casual

 

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at  www.gatewaycasinos.com.

 

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

 

The Position

Be part of the success of our trendy Lounge! If you pride yourself on professionalism then this is a fantastic opportunity to become part of our team.

 

We are looking for dynamic, outgoing, and energetic people who love to create buzz and excitement.  As a Promo Lounge Server you will increase guest loyalty by building a client network and promoting events and products.

 

Create a premium experience for our valued guests, maximizing the service of food and/or beverage orders.

 

A Great Fit, if You

  • Engage well with others and love to provide an outstanding and personalized guest experience
  • Are comfortable initiating conversations with guests
  • Know how to have fun on the job and enjoy a public facing role
  • Seek opportunities to share your expertise on menu items and events
  • Work well under pressure, can juggle multiple tasks and thrive in a team setting
  • Benefit from working flexible hours, evenings, and weekends
  • Key Responsibilities
  • Maintains and demonstrates expert knowledge of products, events, and promotions
  • Takes guests’ orders, expedites and serves food and beverages accurately within time guidelines
  • Participates in promotional activities including social media or traditional communication, events, and photo sessions
  • Introduces or presents live entertainment as required

 

What You’ll Require

  • 2 or more years experience in a similar high volume restaurant (casual dining) environment
  • Cash handling experience using POS system or cashier register
  • Tourism, promotion, marketing, entertainment, or event training experience preferred
  • Proven selling, marketing, and service skills in a dining, retail, or promotions environment
  • Food Safe Level 1 certificate
  • Effective public speaking skills and presence
  • Trendy sense of style and attention to personal and property’s image
  • Ability to carry up to 30lbs, specifically a fully loaded serving tray
  • Successful In-house testing on knowledge of specialty food and beverage items
  • Successful In-house testing on service delivery and promotional ability

 

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: June 24th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Grand Villa Casino Burnaby

At Grand Villa, experience not one but, two high-energy casino floors with the newest and most exciting slot machines and table games featuring a brand new Poker room.

For higher stakes or private gaming salons, visit our luxurious Cypress Room.

We offer 7 delectable dining and lounge choices. Plus, enjoy live entertainment and stay at our luxurious Delta Burnaby Hotel and Conference Centre. Visit the Villa, it’s the centre of all the action!


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