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Slot Supervisor

Grand Villa Casino Edmonton


Slot Supervisor

Edmonton, Alberta (view on map)

Posted 14 days ago


Position at Grand Villa Casino, Edmonton

Job Type: Part-Time (Regular)

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

The Position

If you lead with passion for people and service, then we’ve got an amazing opportunity for you! As a Slot Supervisor, your role in mentoring your team to execute a fast and flawless guest experience will ensure the smooth functioning of Slot operations.

A Great Fit, if You

  • Are highly motivated inspire others to provide extraordinary service
  • Are punctual, diligent; understand and enjoy the excitement of casino operations
  • Celebrate team success, and encourage a collaborative, communicative working relationship
  • Are keen on details and work well with computers
  • Can assess situations carefully and take initiative in resolving high pressure issues
  • Take ownership in managing the floor and juggling multiple tasks while working in a fast paced environment
  • Are a night owl, and benefit from working flexible hours, evenings and weekends

Key Responsibilities

  • Supervises and mentors Slot Attendants, providing instruction, assigning duties, and evaluating performance while participating in slot attendant activities
  • Oversees corrective feedback, human resources, safety and recruitment needs of team
  • Supervises Slot play and jackpot settlement; handles player outcomes and slot machine irregularities
  • Keeps up to date with company policies and procedures, provincial and local regulations for casino operations
  • Collaborates with team members, participate in casino and marketing initiatives and promotes events

What You’ll Require

  • 1 year experience in a supervisory position or an equivalent combination of education, and experience
  • 1 year experience as a Slot Attendant an asset
  • Supervisory/management/leadership training an asset
  • Successful completion of courses/training required by regulators
  • DealUs In (Phase 1) and Reel Facts VLT training (In Alberta)
  • Ability to pull, lift, and carry objects up to 25 lbs ; may push, pull or move objects up to  50lbs (as applicable)
  • Ability to stand and walk for long periods of time

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: April 5th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Grand Villa Casino Edmonton

The Grand Villa Casino Edmonton is a 60,000 sq. ft. $32 million casino in Edmonton, Alberta, Canada, that opened on September 7, 2016. It is located next to Rogers Place in the Ice District in Downtown Edmonton. It replaced the Baccarat Casino.

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