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Bar Manager

Lake City Casino Kelowna


Bar Manager

Kelowna, British Columbia (view on map)

Posted 27 days ago


Job Type: Full-Time


Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at


Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


The Position

What an amazing career opportunity! In an exciting environment and reporting to the Executive Manager Hospitality, the Bar Manager position calls for a powerful team builder with positive attitude and passion for excellence in customer service.

This dynamic role requires a self-motivated professional with exceptional problem-solving skills who will be responsible for operating a cost effective full-service bar and lead our remarkable service team to increase customer loyalty and product quality.

This position requires a committed leader to develop an efficient and focused work team by enhancing communication, collaboration and competence.


Key Responsibilities

  • Responsible for ensuring excellence in customer service is achieved and guests’ experience exceeds their expectations.
  • In collaboration with management team ensures that all food and beverage offerings are prepared in accordance with high quality standards and takes advantage of opportunities to improve. Develops service standards, trains staff members and ensures implementation.
  • Provides leadership to bar staff members. Manages the performance of direct reports including: hiring, training, appraising performance, mentoring and scheduling.
  • Responsible for the development and achievement of revenue, labour and supply budgets.
  • Develops the bar menu and pricing strategies.
  • In collaboration with marketing department develops initiatives to attract and retain future business.
  • With extensive knowledge of bar operations, liaises with government regulators and ensures compliance with all casino regulations and procedures and applicable licenses.


What You’ll Require

  • Minimum 3 years in a senior position managing an upscale bar venue
  • Post-secondary education in Hospitality or a related field preferred
  • Provincial “Food Safe” certificates
  • High – level knowledge of wines, spirits and a creative passion of mixology
  • Basic understanding of marketing principals
  • Strong leadership and people management skills
  • Knowledge of legislation as it pertains to food and beverage operations
  • Working knowledge in computer software applications such as Excel, Word and Point of sale
  • Solid communication skills both oral and written
  • Ability to work all shifts and flexible hours
  • Ability to stand for long periods of time


What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: June 20th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Lake City Casino Kelowna

The Kelowna Casino is located in the Grand Okanagan Lakefront Resort and Conference Centre, situated on Okanagan Lake.

The casino has recently undergone an expansion and features over 500 exciting multi-denominational slot machines, table games and a live poker room.

The new Grove Bistro restaurant & lounge is renowned for its outstanding live entertainment and creative events.

The Kelowna Casino offers plenty of fun and excitement for anyone who wants to experience casino entertainment, Gateway Style!

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