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Food & Beverage Manager

Lake City Casino Kelowna


Food & Beverage Manager

Kelowna, British Columbia (view on map)

Posted 12 days ago


Position at Playtime Gaming, Kelowna

Job Type: Full-Time (Regular)


Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming companies in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has 9,000 employees and operates 27 gaming properties with more than 380 tables, over 13,200 slots, 77 restaurants and bars and 561 hotel rooms. As the new service provider for the Central Gaming Bundle in Ontario, Gateway has brought two more properties and one new planned build in Wasaga Beach or Collingwood to the Gateway portfolio when fully implemented.  A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, which has dramatically improved the gaming customer experience while attracting new customers. This includes brands like Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at


Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


The Position

Use your passion for food and business to manage the front-of-house and kitchen activities and ensure the best in service and food quality.

This dynamic role calls for a proven team builder with extraordinary customer service skills, and ability to bring out the best talents of our staff members.

With excellent management skills the incumbent will lead our outstanding service team to improve customer loyalty and deliver first-rate food products. 


Key Responsibilities

  • Directs all front of house and kitchen activities through managers and staff, including staff scheduling and the department budget.
  • Ensures that all food and beverage offerings are of the highest caliber and directs and leads all opportunities to improve.
  • Identifies business opportunities and oversees the development and deliverables of these efforts; coordinates food and beverage service for special events.
  • Manages human resources issues, performance, recruitment, training and safety needs of the department. 
  • Establishes guidelines for storage and inventory levels; ensures compliance with regulations
  • Maintains and promotes updated knowledge of company policies and procedures
  • Assists with and/or undertakes statistical analysis as required.  Monitors and processes invoices and expenditures and ensures appropriate stock levels are maintained.


What You’ll Require

  • 2 to 5 years experience in restaurant management or equivalent experience
  • Diploma or degree in restaurant management or an equivalent combination of education, and experience
  • Serving It Right (BC)/ Proserve (Alberta) Certificate
  • Provincial and / or local certifications for alcohol service and food preparation
  • 2 years sales experience, preferably in food and beverage environment
  • Working knowledge of spreadsheets and word processing
  • Proven leadership and customer service skills 
  • Proven ability to develop and train employees, build relationships and utilize skills of employees most appropriately
  • Demonstrated excellence in establishing a network of contacts and closing sales
  • Ability to work all shifts and flexible hours


What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: December 4th, 2018

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Lake City Casino Kelowna

The Kelowna Casino is located in the Grand Okanagan Lakefront Resort and Conference Centre, situated on Okanagan Lake.

The casino has recently undergone an expansion and features over 500 exciting multi-denominational slot machines, table games and a live poker room.

The new Grove Bistro restaurant & lounge is renowned for its outstanding live entertainment and creative events.

The Kelowna Casino offers plenty of fun and excitement for anyone who wants to experience casino entertainment, Gateway Style!

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