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Service Leader

Oceanside Public House


Service Leader

White Rock, British Columbia (view on map)

Posted 5 days ago

We’re hiring Service Leaders at Oceanside Public House in anticipation of our reopening after the Winter season.

Be a part of one of the fastest growing hospitality companies in British Columbia as recognized by Business in Vancouver. We are looking for energetic people with relevant experience to add to our team. While our exciting growth plan will create unlimited opportunity, you will be the one controlling your hospitality journey. We encourage you to be your best self and we believe our establishments are only as good as our devoted staff. We look to promote and inspire individuals to maximize their potential.


Manage daily or nightly operations and ensure all service standards and guest requests are met
Keep General Manager promptly and fully informed of all issues and take prompt corrective or suggest alternative course of action where necessary
Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with JRG policies and procedures
Attends weekly Service Leader meetings
Maintains favorable working relationship with all company employees to foster and promote a cooperative and harmonious working environment which will be conducive to maximize employee morale, productivity and efficiency/effectiveness
Provide a favorable image of The Joseph Richard culture and uphold high industry standards
Oversee and manage all areas of the restaurant and make decisions reflected in the importance to guest service
Hold all employees accountable for service standards, performance and appearance
Ensure guest satisfaction in all areas of food, service and environment
Communicate with the team through daily log outs and updates
Develop and maintain relationships to ensure guests remain loyal and return
Report and record all repair and maintenance issues
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supplies, and labour
Ensure financial and payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
Maximize bar profitability by ensuring correct pouring and recipes are followed
Ensure each shift is staffed appropriately and cutting labour to meet budget
Understand scheduling based on budget and sales forecast


Exceptional understanding of The Joseph Richard Groups mission statement, philosophy and service standards
Completed Food & Beverage testing
Shows an ability to lead and take initiative


Minimum of 1 year in related position as Food & Beverage Server and/or Bartender


Competitive within the industry
Medical & Dental Benefits for eligible employees


The Joseph Richard Group is a collection of unique hospitality ventures owned by André “Joseph” Bourque and Ryan “Richard” Moreno. Our team operates 25 establishments together, constantly fine-tuning our concepts according to the needs of our guests. What sets us apart is our dedication to the Guest Experience; an unwavering commitment to exceptional service, top quality offerings, and a team of like-minded people-loving staff.


Creating memorable experiences for all guests through the best people, product, service, and environments.


Apply here or online at or introduce yourself in person at our next hiring fair.


DATE: Wednesday, March 27, 2019
TIME: 1:00pm – 5:00pm
LOCATION: Townhall Public House South Surrey
3140 King George Blvd Surrey, BC V4P 1A5

Apply Now

Date Available: May 17th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Marie Wynne

Contact Position: Manager

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About Oceanside Public House

From the iconic Ocean Beach Hotel to the Hemingway Public House and now the Oceanside Public House, this location has been a watering hole for many years for locals and tourists alike. While the Hemingway introduced the strip to a modern day public house, Oceanside adds to the current revitalization of the White Rock Beach strip and highlights its beachside presence in a waterfront retreat that is one of a kind. We have built our business on our environment, the quality of our offerings, and most of all, our people and the service we provide. We can’t wait to serve you… from the moment you walk in, you are family.

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