Posted 3 days ago
Do you pride yourself on providing excellent customer service?! We have an amazing opportunity available at Vancouver's newest and most sought out restaurants! Send us your application and let us know why you would make a great asset to our team!
Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including Honey Salt. Honey Salt offers a farm-to-table inspired menu serving chef-driven, farm to table cuisine with an emphasis on locally and regionally sourced ingredients that highlight the bounty of British Columbia in an approachable and comfortable setting. Honey Salt, a true neighborhood restaurant that combines classic comfort with relaxed sophistication is looking for YOU to join our team.
The Server is primarily responsible for the service of food and beverage items to guests in a restaurant, lounge or patio. The Server assists with the reservation process, greeting and seating of guests, and clearing and resetting of designated areas. This position is responsible for following both company and facility policies and procedures. The Server will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates. The Server continually strives for 100% guest satisfaction.
The Server is responsible for :
Seating guests, taking/placing orders, preparing speciality items, serving food and beverages, clearing, cleaning and resetting designated areas
Proper set-up, maintenance and adherence to scheduled duties within the restaurant, lounge or patio areas, ensuring mise-en-place and par stock is maintained for all service related items
Placing orders through designated POS systems, reviewing final checks and securing payment
Maintaining a composed and professional demeaner while providing exemplary guest service
Being aware of menu items, menu and operational changes, communicating the information as appropriate
Protecting the organization, guests and co-workers by adhering to appropriate food, liquor, workplace service, operational and safety standards
Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use
All duties as assigned by the Restaurant General Manager or their designated representative
The Server must :
Have experience in a similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment
Have valid Serving it Right and Foodsafe Level 1 certificates. Certificates in mixology would be considered an asset
Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset
Have a good understanding of different cuisines, food preparation methods, beer, wine, liquor, non-alcoholic beverages, common drink recipes and basic food & beverage pairings or accompaniments
Be able to upsell through detailed product knowledge and effectively handle all guest inquiries including food and beverage suggestions, dietary, food sensitivity or allergy requirements
Have solid problem solving, decision making, customer service, communication and sales skills
Accurately operate POS terminals, debit payment systems, Open Table and other computerized or electronic systems
Have the ability to handle inventory management, financial transactions, float management and proper product use to eliminate waste and spillage
Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions
Be able to stand for extended periods of time, reach, bend and stoop repeatedly
Be able to frequently lift and carry up to 44 pounds
Checkout www.parqvancouver.com/work or www.elizabethblau.com for more information! We are looking forward to hearing from you!
Date Available: March 15th, 2019
Compensation: hourly + gratuities
Contact Name: Simmy Johal
Contact Position: HR Generalist
Parq Vancouver’s dynamic offerings include two luxury and lifestyle hotels, western Canada’s first JW Marriott Hotel and a first-to-market Autograph Collection Hotel, the DOUGLAS, world-class gaming entertainment with 600 slot machines and 75 table games, eight perfectly orchestrated restaurant and lounges, stunning rooftop park, a luxury Spa by JW, Vancouver’s largest hotel ballroom at 60,000 square feet, and more! Canada’s newest entertainment destination is Parq Vancouver.