Colony Northwoods

2100 Dollarton Hwy, North Vancouver, BC

Shift Manager

Part Time / Full Time

Shift Leader / Server

North Vancouver, British Columbia (view on map)

Posted 25 days ago

 
$19/hr + tips
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Immediate Start
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3 shifts/week required availability
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Mornings, Afternoons, Evenings shifts

Job Perks & Benefits

Advancement Opportunities
Comfortable Dress Code
Discounted Staff Meals
Flexible Schedule
Medical/Dental Coverage
Paid Vacation
Staff Discount
Work/Life Balance

Job Description

POSITION OVERVIEW:

As a Shift Leader / Server, you enjoy a buzzing environment and can operate smoothly overseeing large sections, while maintaining an awareness of all restaurant operations. Supervision duties include ordering, daily cash reconciliation, opening/closing admin, leading a team and problem solving. Bartending experience is an asset, as well as full and flexible availability to support opens and closes. You are the face of our business to guests and colleagues, and ensure that the guest experience consistently meets (or exceeds!) expectations. Responsible for food and beverage service, maintaining a clean and inviting environment, and aiming for every new customer becoming a regular, you embody and share our values: Be Real, Have Fun, Own It, and Grow With Us!

ESSENTIAL FUNCTIONS:

Maintains good communication with Servers, Kitchen, Bartenders and management, ensuring the customer experience exceeds expectations;
Advises guests of special items, accurately takes drink and food orders, delivers when ready
Acts in quality control capacity for every item served, assesses customer satisfaction at critical service points (at service, immediately after, following meal)
Seeks out opportunities to personalize the guest experience, within acceptable professional parameters

REQUIRED SKILLS & EXPERIENCE:

Passionate about customer experience
Highly collaborative
Adaptable, able to prioritize and make decisions with agility
Serving It Right certification

PREFERRED SKILLS & EXPERIENCE:

Prior experience in a busy bar/restaurant service role
Knowledge of products (food and beverage) relevant to our brand

You can expect a supportive and flexible working environment, development opportunities, hourly wage plus gratuities, OT and statutory holiday pay as applicable, vacation pay, and an attractive Company perks package including an employee discount and priority access to our events.

This is Blueprint's team reflects the community we serve. We encourage applications from everyone, and especially welcome interest from people with disabilities, those who identify as BIPOC, and members of the LGBTQ2S+ communities.

Requirements:

  • Serving It Right
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About Colony Northwoods


Our Values: Be Real, Have Fun, Own It, and Grow With Us! Part of This is Blueprint.