Delta Hotels by Marriott Quebec

690 Boulevard René-Lévesque E, Québec, QC

Housekeeping Supervisor

Full-Time

Housekeeping Supervisor

Québec, Québec (view on map)

Posted 2 months ago

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Immediate Start

Job Description

Posting Date Aug 20, 2021
Job Number 21077179
Job Category Housekeeping & Laundry
Location Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec, QC, Canada VIEW ON MAP
Brand Delta Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.


JOB SUMMARY

 

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

Notification to Applicants: Delta Hotels by Marriott Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


Requirements:

  • Work Permit
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About Delta Hotels by Marriott Quebec


Explore Canada's oldest city from the comfort of Delta Hotels Quebec. Belonging to Quebec City's downtown core, our contemporary hotel is a short walk to Old Quebec (Vieux-Québec) where historic monuments still stand. Make time to visit Battlefields Park, the Civilisation Museum and the National Museum of Fine Arts, along with the local crêperies and wine bars. Our city center location also places us next door to Quebec City Convention Center and the business district. During your stay, sit down to flavorful meals at Le Bistro, get active in our fitness center and swim all year in our outdoor pool. Host any size of event, from small gatherings to 600-person galas, inside our 14 light-filled event rooms. Whatever brings you to Quebec, spend your trip in a spacious room or suite, filled by modern decor, soft beds, a mini-fridge, free Wi-Fi and a flat-screen TV with premium cable. Delta Hotels Quebec welcomes families and business travelers to our warm haven in La Belle Province.