River Rock Casino Resort

8811 River Rd, Richmond, BC

Lounge Server

Part Time / Full Time

Lounge Server - Curve

Richmond, British Columbia (view on map)

Posted 15 days ago

 
$15.65/hr + tips
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Immediate Start
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5 days/week required availability
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Mornings, Afternoons, Evenings shifts

Job Perks & Benefits

Advancement Opportunities
Discounted Staff Meals
Flexible Schedule
Medical/Dental Coverage
Staff Discount
Work/Life Balance

Job Description

River Rock Casino Resort is currently looking an experienced Curve Server to join our team. The successful candidate will report to the Manager, Food and Beverage and will be an integral part of our Food and Beverage team. The main responsibilities for this role will be assisting with room set up and serving of guests.

Duties and responsibilities for our next Curve Server will include:
• Taking guests orders and making recommendations
• Serving the guests and checking to ensure satisfaction
• Informing guests of any daily specials
• Explaining how menu items and beverages are prepared
• Preparing food and beverages if applicable
• Presenting bills upon request and taking payments
• Removing empty glassware
• Covering other sections if required
• Liaises and communicates effectively with all appropriate operational departments
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed.
Successful candidates will demonstrate the following qualifications:
• Minimum of 6 months of recent cash handling and customer service experience
• Exceptional interpersonal and communications skills
• Fluency in Mandarin and Cantonese a strong asset
• Ability to handle multiple tasks at one time
• Must be able to work in a fast paced, busy environment
• Must be able to stand for long periods of time
• Must work well under pressure
• Serving It Right certificate required
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE’s Values on the job: Integrity, Service Excellence, Drive to Succeed, Team Engagement and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Requirements:

  • Food Safe Level 1
  • Serve it Right
  • Work Permit
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About River Rock Casino Resort


River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in beautiful British Columbia. The resort facilities have been built to complement River Rock’s beautiful waterfront property and West Coast heritage. We strive to provide our guests the best experience possible. We depend on a large team of talented, ambitious people to support our show theatre, 24-hour casino, multiple food and beverage outlets, buffet, food court, Absolute Spa, fitness center and hotel.