Posted 2 days ago
Experience
3- 5 years in customer service or hospitality
Prior supervisory or leadership experience is often preferred
Skills
Strong communication and people skills
Ability to lead and train staff
Good problem-solving and conflict-resolution abilities
Ability to multitask during busy shifts
Basic math and cash-handling
Familiarity with POS systems
Knowledge
Customer service standards
Basic food safety and sanitation
Opening/closing procedures
Scheduling and staff management
Personal Qualities
Reliable and punctual
Professional and friendly
Organized and calm under pressure
Education/Certifications
High school diploma or GED (usually required)
Food safety certification (like ServSafe) often preferred
Hospitality training is a plus, but not necessary