Posted 1 month ago
Job Number 23049808
Job Category Food and Beverage & Culinary
Location Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Courtyard Toronto Downtown takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.
Treat yourself to a relaxing vacation in Ontario's capital city at Courtyard Toronto Downtown, the world's largest full-service Courtyard hotel. Our ideal location at the heart of Yonge & College allows guests to easily explore a host of downtown destinations, including Yonge-Dundas Square, The Village, the CN Tower, Toronto General Hospital and Massey Hall. After a day spent discovering the city's landmarks, take a dip in our indoor pool, work out in our fitness center or enjoy American cuisine in our on-site restaurant. In the evening, unwind in stylishly updated hotel accommodations with cozy reading chairs, mini-refrigerators, large windows, ample desks and free Wi-Fi. For extended stays or family travel, consider upgrading to one of our spacious suites. If you're in Canada for business, make sure to take advantage of our modern venues with 13,301 square feet of space and state-of-the-art technology. Whether for work or play, Courtyard Toronto Downtown is ready to make your visit to Ontario truly special.
Treat yourself to a relaxing vacation in Ontario's capital city at Courtyard Toronto Downtown, the world's largest full-service Courtyard hotel. Our ideal location at the heart of Yonge & College allows guests to easily explore a host of downtown destinations, including Yonge-Dundas Square, The Village, the CN Tower, Toronto General Hospital and Massey Hall. After a day spent discovering the city's landmarks, take a dip in our indoor pool, work out in our fitness center or enjoy American cuisine in our on-site restaurant. In the evening, unwind in stylishly updated hotel accommodations with cozy reading chairs, mini-refrigerators, large windows, ample desks and free Wi-Fi. For extended stays or family travel, consider upgrading to one of our spacious suites. If you're in Canada for business, make sure to take advantage of our modern venues with 13,301 square feet of space and state-of-the-art technology. Whether for work or play, Courtyard Toronto Downtown is ready to make your visit to Ontario truly special.
