Medium impactkitchen

Shift Manager

Impact Kitchen Adelaide St West

Part Time / Full Time

Hiring a Front of House Supervisor!

Toronto, Ontario (view on map)

Posted 5 days ago

We all strive to make a positive Impact for ourselves every day.  At our core, everyone also wishes to make a positive Impact in our community.  At Impact Kitchen, we believe in it so much, that those very words are part of our core values.  

We are always looking for enthusiastic, outgoing, customer service oriented people to join our team of supervisors. Though we are not a ‘full service’ restaurant, we need people who can excel in customer service, multi tasking must be a strength and believing in and/or living our core values is important.  

We offer part time and full time employment. If health and wellness is your career choice, or maybe it’s the hospitality industry, we believe that both constant personal and professional growth are vital to the success of an individual’s development. At Impact, we provide and encourage all of our employees with both opportunities and support.  We look forward to adding your energy to our team and helping us make a positive Impact everyday!


The Role of the Front of House (FOH) Supervisor is to ensure all aspects of service run according to Impact Kitchen standards.  This includes managing and overseeing the POS Associates, Servers and Barista Bar positions while working alongside the team to deliver excellent customer service through an engaged and motivated team.

Reports to: Assistant General Manager


Able to execute all FOH hourly positions in order to support or perform when needed

Guest relations; handle any concerns or comments, timely follow-up. Ensure proper communication and handover to senior management as needed.

Employee relations; handle internal concerns and disciplinary requirements as required and handover to senior management as needed.

Ensure all opens and closes are completed according to Impact protocol; contribute to daily reports, manager checklists and log books by highlighting information pertaining to service

Lead by example & be an ambassador of the brand; set the tone and lead the staff shift huddles while regularly communicating with the kitchen team.

Be aware of everything on the floor;
Address cleanliness issues, repairs and maintenance as needed
Delegate checklist items and manage labour based on business volume.


Minimum of 2 years restaurant experience

Excellent leadership skills; ability to communicate effectively, respectfully and lead others in a team based setting

Ability to execute and thrive in a fast-paced environment

Exceptional time management and organizational skills with the ability to multitask when required

Be able to work in a standing position for extended periods of time

Availability to work days, evenings, and weekends as business requires

Smart Serve Certified

Food Handlers is an asset but not required


Grow with us! As Impact grows there will be new leadership opportunities, including salaried positions. We will always look to promote from within, providing mentorship and development along the way.

#TEAMIMPACT Calling all team players! We value all of our employees and recognize that we can accomplish so more when we work together.

Mission & Values Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, to our values that guide all aspects of the business

Vegan & Paleo - opportunity to learn more about these diets & nutrition in general

Team Perks include:
Tips shared equally between all hourly employees (BOH & FOH)
50% Discount on Impact brand purchases
Free manager meals
Fun monthly staff social events

Apply Now

Date Available: November 11th, 2019

Compensation: Pay starts at $16 / hour plus tips

Other Positions: Keyholder

Requirements: Smart Serve, Work Permit Necessary

References Encouraged

Contact Name: Elise DePasquale

Contact Position: HR Manager

Medium impactkitchen

About Impact Kitchen Adelaide St West

Whether you’re running a meeting or a marathon, your meal has the power to make or break your stride. At Impact Kitchen, we pride ourselves on creating food and beverages that power the mind, body, and soul of our customers, so they’re ready to take on the day with ambition and optimism.

Our second Impact Kitchen location now serves to King West community at the corner of Adelaide and Brant.

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