Posted 21 days ago
The Arts Club Theatre Company is Canada’s largest not-for-profit urban theatre company. In our 56th season, the Arts Club offers professional live theatre at three venues, as well as on tour throughout the province.
The Arts Club Theatre Company is now accepting applications for a customer service professional to join our Front of House team.
The successful candidate(s) will be experienced in offering the highest level of customer service to guests, donors, visiting artists, patrons and any other member of the public and administration they encounter. We are looking for someone with prior experience working in a team environment preferably within live theatre or the equivalent.
Responsibilities include; greeting guests and assisting with seating, scanning and tearing tickets, attending to coat check, stuffing and distributing programs and overall contribution to providing a friendly and positive environment for our guests, patrons and staff team.
Candidates must be available to work a minimum of three (3) shifts per week (four (4) hour minimum per shift). Work schedules are subject to fluctuation based on the show and rental schedule.
Shifts include Monday through Saturday evenings, matinées on Wednesdays, Saturdays and Sundays, with the possibility of rentals during the morning, afternoon or evening.
This position falls within the UNIFOR, Local 3000 Union.
QUALIFICATIONS AND EXPERIENCE
• Prior experience working in a customer service role
• Experience working with and amongst large groups of people
• Previous cash handling experience
SKILLS AND COMPETENCIES
• Excellent communication skills
• Ability to work effectively in a team environment
• Ability to respond courteously and professionally to guest complaints or concerns
• Ability to multitask and handle various tasks simultaneously remain calm in stressful situations
• Ability to climb stairs and carry boxes weighing up to 20 lbs.
Start date: Immediately
To Apply: Apply online with your EightSix Profile (with your resume included)
Application Deadline: October 11, 2019
We thank all who express interest in this position; however, only those selected for an interview will be contacted. The Arts Club Theatre Company is an Equal Opportunity Employer and hiring decisions are based solely on the merits of the candidates and needs of the “Society”.
Date Available: October 12th, 2019
Contact Name: Lacey Schumann
The Arts Club Theatre Company operates the Backstage Lounge on Granville Island which is part of the Granville Island Stage. The Arts Club Theatre Company is Western Canada’s largest professional theatre company. This not-for-profit charitable organization produces and presents year-round at three venues—the Stanley Industrial Alliance Stage, Granville Island Stage, and Goldcorp Stage—as well as on tour throughout the province.