Medium treestreeblack


Trees Cheesecake + Organic Coffee

Full Time

Supervisor/Duty Manager

Vancouver, British Columbia (view on map)

Posted 9 days ago

Reporting to the Store Manager, the Duty Manager is responsible for the day-to-day operations of the café in the absence of the Store Manager. Team leader who is passionate about coffee, exceptional service standards and a high attention to detail. This lead position also requires an independent thinker whom can take initiative and multi-task.

• General responsibility for running a shift to Trees’ standards
• Ensures the well-being and safety of customers and staff
• Customer service:
o Greet customers and provide an offer of service
o Use point of sale system to ring up orders
o Process cash, debit, credit and gift card transactions
o Prepare food and beverage orders
o Handling of customer concerns.
• Ensures the Cafe is continually meeting production demands and standards for food quality and service experience, while meeting financial targets
• Assigns staff duties and break schedule during shifts
• Opens and closes the Cafe
• Cash management and banking functions
• Ordering supplies
• Assists with office duties, scheduling
• Completes various tasks dependent on ability, seniority and division of tasks
• Trains and coaches new staff as directed by Store Manager
• Provide motivation and support to staff members
• Ensures completion of shift responsibilities with respect to coverage, cleaning, stocking and equipment maintenance

Apply Now

Date Available: October 9th, 2019

Compensation: 14-16$/hr

Other Positions: Manager, Shift Manager

Requirements: Food Safe Level 1, Work Permit Necessary

References Encouraged

Contact Name: Carolyn Agyagos

Contact Position:

Medium treestreeblack

About Trees Cheesecake + Organic Coffee

We are great local coffee company that also offers award winning cheesecakes. We are growing business with 5 cafes already established in the Vancouver area and 4 more opening in the coming year.

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