Westin Bayshore Vancouver

1601 Bayshore Dr., Vancouver, BC

Front Desk - Guest Experience

Full-Time

Front Desk - Guest Experience

Vancouver, British Columbia (view on map)

Posted 3 months ago

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Job Description

Posting Date Jul 29, 2021
Job Number 21083241
Job Category Rooms & Guest Services Operations
Location The Westin Bayshore Vancouver, 1601 Bayshore Dr, Vancouver, British Columbia, Canada VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

JOB SUMMARY

 

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.


Requirements:

  • Work Permit
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About Westin Bayshore Vancouver


With lush, serene Stanley Park at our doorstep, water lapping the Coal Harbour shores, snow-capped North Shore Mountains in-sight and the vibrant city center around the corner, The Westin Bayshore, Vancouver offers perfect balance in breathtaking surroundings. An elegant base to explore Vancouver, this Bayshore property is a hub of well-being for leisure or business travelers. A variety of year-round, signature wellness programs promote a feeling of excellence amid food and beverage offerings that recharge body and mind. Host waterfront conferences, social events and weddings in more than 71,000 square feet of flexible space with custom catering menus and one of Western Canada’s largest hotel ballrooms. The Westin Bayshore, Vancouver is your gateway to revitalization.