Job Duties
• Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience
• Create a pleasant, welcoming and respectful environment for all guests
• Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries
• Be comfortable and confident making food and drink recommendations to guests.
• Accurately record and relay all food and drink orders
• Coordinate with chefs and bartenders, providing clarification when needed.
• Properly manage the flow of each meal for an optimum guest experience
• Ensure the highest quality standards are met for service, cleanliness and food presentation
• Work diligently with our maître d’ and/or management team to immediately address all guest concerns
• Set tables, adhering to brand standards
• Follow all safety and sanitation policies
• Comply with all federal, provincial and municipal laws
• Must be able to tend bar and mix cocktails
Qualifications
• 2+ years of server experience in fine dining establishment
• Previous Thai food restaurant experience is preferred
• Exceptional customer service, good interpersonal skills and communication
• Excellent memory for names and faces
• Outstanding interpersonal skills
• Detail oriented
• Able to function within, and contribute to, a team environment
• Understanding of FoodSafe and liquor law regulations
• Must have legible handwriting
• Experience with a restaurant POS software platform
• Passionate about creating a positive environment for guests and staff
• High school diploma is required
• Formal training in Hospitality is an asset
• Keen interest and knowledge of wine and/or tea an asset
Extended Health Benefits and Transportation Subsidy will be discussed during interview.
Located by the harbour in the historic fishing village of Steveston, guests are greeted with a beautiful ocean view and unique décor, transporting them on an intriguing and memorable culinary journey. We provide authentic, upscale Thai food, inventive cocktails, a carefully curated wine list, and an extensive tea list, presented with exceptional five star service.
Baan Lao just opened in February 2021, yet is already earning accolades, with restaurant critic, Mia Stainsby, proclaiming, "Baan Lao is the kind of place Michelin inspectors love to anoint with stars."
Baan Lao offers competitive compensation and lots of extra perks for staff.
