1 Housekeeping job near Bedford, NS, Canada

The core values of this new brand entering Canada are thoughtful, fun and spirited. They seek an Assistant General Manager responsible for providing an environment where guests can serve themselves in a thoughtful, intuitive manner. This includes everything from check-in and greeting to the vibe in the lobby, the drinks served at the bar, rockstar service delivery, the efficiency of check-out, and every step and interaction in between. Attracting local and out-of-town guests, this role builds relationships in the community and brings exciting events to the hotel. You will be a front-of-house operator who constructs a property atmosphere, so guests feel like they are seamlessly moving through the hotel rather than just checking in and out. You drive revenue through a distinctive approach to beverage and food offerings and promotions. You will use your passion for the brand, your personality, and your ability to draw a crowd of loyal followers to create unique guest experiences in a vibrant environment. You will be mingling, and creating a buzzy atmosphere in the hotel while working with the GM to maintain a smooth operation behind in the back of house. The salary is $70,000+ range.

DESCRIPTION

• Provide direct assistance to the Hotel General Manager and have the ability to perform the GM's tasks in their absence
• Responsible for the day-to-day operation of the hotel front desk team, as well as assist in the management of the housekeeping, maintenance, and food & beverage departments.
• Work closely with the General Manager to manage the room inventory to maximize revenue and actively participate in the revenue management process.
• Have the ability to effectively communicate with your team members and department heads.
• The ability to manage the new hire process for all departments to include providing brand orientation, and hands-on training to the team members.
• Create weekly schedules for the front desk, while staying within the financial parameters provided, as well as assist with other department scheduling.
• Provide excellent customer service so that you anticipate the guest's needs and exceed their expectations.
• Knowledge of the PMS system Fosse & POS Micros is strongly preferred; however, it is not required.
• Must be able to work early afternoons, evenings, and weekends as the Director of Operations is required to be on duty when the GM is not present.
• Participates in Revenue Management strategies with the General Manager.
• Previous experience with Marriott systems is a plus.
• Safety & Security
• Maintain awareness of undesirable persons on property premises.
• Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information

REQUIREMENTS

• Minimum of 5-7 years in a cross-functional, hotel and hospitality management property, overseeing hotel, food and beverage and operations departments within a high volume environment, as the AGM, F&B or Rooms Division or other senior leadership roles.
• Demonstrated leadership capabilities and the ability to attract, retain and build a large, (100+ employees) high-performing hospitality and operations team.
• Post-secondary education in Hotel or Hospitality management is a preference.

CORPORATE CULTURE

This is an award-winning hospitality company with a diverse culture and a unique environment that empowers its team to exceed guests' expectations and make a distinct difference in people's lives. They have redefined business culture and captured it in their core values that aren’t posted on a wall and ignored. They define who they are and how they conduct themselves with investors, guests, and one another.

Salary based on experience

• Quarterly Bonus
• Health, vision and dental insurance
• Vacation
• Paid Holidays
• Discount programs for shopping, travel, tickets and more.
• Access to talent team to help you reach your career growth goals.

Contact Bobbi Miner-Neal at 416.742.9200 x5 or submit your resume in confidence below.

Requirements

• Work Permit