We are currently seeking a Hospitality Host/Doorman to be part of Vancouver's newest hotspot-Parker Rooftop, situated on the nineth floor of The Parker Hotel, (formerly known as the Vintage Park Hotel.)
We are looking for individuals who are skilled problem solvers with a high attention to detail. The Hospitality Host/Doorman position involves a large amount of contact with Parker restaurant and hotel guests, as well as residents & hotel personnel. Excellent personal presentation and interpersonal skills are strongly required, as you will be the front-line ambassador to our beautiful restaurant/rooftop. This position is physical in nature and will require standing for up to 8 hours and the ability to lift up to 50lbs if needed.
The ideal candidate has 2+ years working in the hospitality industry, in roles such as a concierge, hospitality security guard, VIP Host, doorman or another applicable role.
Responsibilities of a Hospitality Host/Doorman include:
• Provide excellent guest service upon greeting our guests in a friendly and courteous manner.
• Act as a front-line ambassador to residents, rooftop & hotel guests.
• Maintain a strong optical and tangible image of positivity, and decorum.
• Provide support to Parker Rooftop management as required.
• Be aware of emergency exits, general operation of an elevator.
• Address and report incidents in a timely manner according to protocol to the General Manager.
• Diffuse any guest situations/altercations, should they arise, using non-aggressive tactics and calling 911 when necessary.
• Maintain a professional appearance, in accordance with the Company’s dress code.
• Excellent communication and interpersonal skills.
• Confidence when handling conflict situations and making quick decisions.
REQUIREMENTS
• Preference will be towards applicants that have completion of Basic Security Training or hold a valid BC Security Worker License
• Must be physically fit and have the ability to stand for long periods of time
• SevenRooms, hospitality experience an asset
• First Aid and any other relevant course an asset
YOU’VE JUST BEEN UPGRADED
Welcome to the Executive Table Group.
We work within our own brands or help new and existing restaurants to exceed goals, while crafting a dining culture that has hospitality at heart.
