POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Delta Hotels Guelph Conference Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
The University of Guelph and Research Park may draw visitors from the science, agriculture and tech industries, but Guelph is more than just a place of business. Adjacent to the university's main campus and conveniently located just minutes from highway 401, Delta Guelph is centrally located between three International Airports; Pearson, Hamilton and Waterloo. We offer a stylish, sociable stay, whether you’re here for business or the weekend. Guest rooms feature complimentary Wi-Fi, mini-fridge, 49" flat screen TVs and 9 ft ceilings. Suites with separate seating area offer fully equipped kitchenettes, granite countertops, wet bar, microwave . Host a wedding or meeting in our nine event spaces all with natural light. We are proud to announce our new destination restaurant and bar, BAR MASON. Located directly off our lobby, you will find our new field to fork bistro rooted in centuries of rich agriculture. We showcase fresh, seasonal fare in warm, social atmosphere: 'We are Guelph!'
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