Food Service Supervisor Full Time

Hello Nori is a dynamic fast fine-dining Japanese establishment with a bold mission: to define the hand roll bar experience. Our journey began in February 2021, and since then, Hello Nori has swiftly emerged as Vancouver’s most beloved culinary gems. Fueled by the remarkable strides we’ve made on our journey, we have committed to introducing multiple new Hello Nori locations across Canada, spreading our unique concept even further. As we embark on this exciting expansion, we are actively seeking to expand our team with dedicated and exceptional individuals who share our passion for excellence. Join us at Hello Nori and be a part of a culinary revolution that is shaping Canada’s dining scene.

Job Overview:

As a Supervisor, you’ll be right in the action – leading our front-of-house team, keeping service smooth, and making sure every guest leaves happy. You’ll coach and motivate your team, jump in when needed, and help keep our dining room buzzing with good vibes (and perfectly rolled hand rolls).

Responsibilities:

• Lead and support a team of servers and hosts
• Keep service running smoothly (shifts, breaks, schedules, etc.)
• Ensure guests have an amazing experience every time
• Help train and grow our team
• Keep an eye on quality, cleanliness, and safety
• Handle cash, reservations, and the little details that make a big difference

Requirements:

• 1–2 years of restaurant or hospitality leadership experience
• A natural leader who loves motivating teams
• Guest-focused and passionate about great service
• Ready to grow with us as we expand across Canada
• Valid Serving It Right certification
• Full-time availability, including evenings and weekends
• Must be legally able to work in Canada

Bonus skills (nice-to-haves):

• Sake knowledge or experience with beverage programs
• Bar experience (cocktails, sake, or beverage service)