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7 days ago

Sales / Marketing

Full Time
$60000-65000/yr
Janevca Restaurant | Rosemead House
429 Lampson St, Victoria, BC
3.6 km
14 days ago

Food Service Supervisor

Full Time
$21/hr + tips
Olympic View Golf Club | Table Nineteen
643 Latoria Rd, Victoria, BC
12.2 km
18 days ago

Prep Cook

Full Time
$19-22/hr + tips
Olympic View Golf Club | Table Nineteen
643 Latoria Rd, Victoria, BC
12.2 km
19 days ago

Bellperson

Full Time
$22-25/hr
Janevca Restaurant | Rosemead House
429 Lampson St, Victoria, BC
3.6 km
22 days ago

Housekeeping

Part Time / Full Time
$21.23-23/hr
Janevca Restaurant | Rosemead House
429 Lampson St, Victoria, BC
3.6 km
25 days ago

Restaurant Manager

Full Time
$36.60/hr
Ramen Arashi Victoria
2950 Douglas St unit 222, Victoria, BC
2.0 km
27 days ago

Line Cook / Chef de Partie

Part Time / Full Time
$21-25/hr
Janevca Restaurant | Rosemead House
429 Lampson St, Victoria, BC
3.6 km
1 day ago

food service supervisor

Part Time / Full Time
CARPENTER ENTERPRISES (B.C.) INC
Esquimalt, BC
4.1 km
1 day ago

food service supervisor

Part Time / Full Time
SBMC HOLDINGS LTD. a/o Tim Hortons
Victoria, BC
0.5 km
1 day ago

manager, food services

Part Time / Full Time
SBMC HOLDINGS LTD. a/o Tim Hortons
Langford, BC
11.1 km
1 day ago

restaurant manager

Part Time / Full Time
Fresh Tandori Flavor Indian Bistro
Duncan, BC
46.8 km
2 days ago

fast food restaurant manager

Part Time / Full Time
CARPENTER ENTERPRISES (B.C.) INC
Victoria, BC
0.5 km
2 days ago

sous-chef

Part Time / Full Time
Sushi Story
Esquimalt, BC
4.1 km
4 days ago

fast food restaurant manager

Part Time / Full Time
TAYMAC ENTERPRISES INC
Langford, BC
11.1 km
6 days ago

food service supervisor

Part Time / Full Time
Krawchuk Enterprises Inc.
Victoria, BC
0.5 km
6 days ago

cook

Part Time / Full Time
Steamship Grill & Bar
Victoria, BC
0.5 km
6 days ago

cook

Part Time / Full Time
Bear Mountain Resort & Spa Ltd.
Langford, BC
11.1 km
7 days ago

food service supervisor

Part Time / Full Time
Sushi Ya
Langford, BC
11.1 km
8 days ago

restaurant manager

Part Time / Full Time
Ohana Poke
Victoria, BC
0.5 km
9 days ago

restaurant manager

Part Time / Full Time
Kitchen Story
Langford, BC
11.1 km
9 days ago

cleaner

Part Time / Full Time
JT PUREWAL JANITORIAL LTD
Victoria, BC
0.5 km
13 days ago

shelf stocker - retail

Part Time / Full Time
Canadian Tire Associate Store # 0365
Victoria, BC
0.5 km
13 days ago

retail sales representative

Part Time / Full Time
Canadian Tire Associate Store # 0365
Victoria, BC
0.5 km
13 days ago

sales clerk

Part Time / Full Time
westshore lotto tickets
Langford, BC
11.1 km
13 days ago

retail store supervisor

Part Time / Full Time
Canadian Tire Associate Store # 0365
Victoria, BC
0.5 km
15 days ago

cook

Part Time / Full Time
MeeT on Blanshard
Victoria, BC
0.5 km
15 days ago

cook

Part Time / Full Time
Il Covo Trattoria
Victoria, BC
0.5 km
16 days ago

food service supervisor

Part Time / Full Time
Krawchuk Enterprises Inc.
Sidney, BC
25.1 km
16 days ago

sales supervisor - retail

Part Time / Full Time
End of the Roll Victoria
Victoria, BC
0.5 km
16 days ago

food service supervisor

Part Time / Full Time
Tim Hortons
Victoria, BC
0.5 km
17 days ago

food counter attendant

Part Time / Full Time
Tim Hortons
Victoria, BC
0.5 km
17 days ago

retail store supervisor

Part Time / Full Time
Circle K
Victoria, BC
0.5 km
19 days ago

restaurant manager

Part Time / Full Time
Little Caesars Pizza
Victoria, BC
0.5 km
19 days ago

food counter attendant

Part Time / Full Time
Indian Aroma Restaurant
Victoria, BC
0.5 km
21 days ago

retail salesperson

Part Time / Full Time
Canadian Tire Store
Langford, BC
11.1 km
21 days ago

retail store supervisor

Part Time / Full Time
Canadian Tire Store
Langford, BC
11.1 km
21 days ago

cook

Part Time / Full Time
Dosa Paragon
Victoria, BC
0.5 km
22 days ago

food service supervisor

Part Time / Full Time
Krawchuk Enterprises Inc.
Saanichton, BC
18.7 km
22 days ago

spa therapist 

Part Time / Full Time
Samya Spa
Victoria, BC
0.5 km
23 days ago

hotel manager

Part Time / Full Time
Best Western Cowichan Valley Inn
Duncan, BC
46.8 km
25 days ago

shift manager - fast food restaurant

Part Time / Full Time
McDonald's Restaurants
Mill Bay, BC
28.9 km
25 days ago

unit supervisor - food services

Part Time / Full Time
McDonald's Restaurants
Saanichton, BC
18.7 km
25 days ago

unit supervisor - food services

Part Time / Full Time
McDonald's Restaurants
Duncan, BC
46.8 km
25 days ago

food service supervisor

Part Time / Full Time
Indian Aroma Restaurant
Victoria, BC
0.5 km
26 days ago

server - food and beverage services

Part Time / Full Time
Indian Aroma Restaurant
Victoria, BC
0.5 km
28 days ago

cook

Part Time / Full Time
AASTHA DEVOTIONAL INDIAN RESTAURANT
Duncan, BC
46.8 km
1 month ago

food service supervisor

Part Time / Full Time
CARPENTER ENTERPRISES (B.C.) INC
Victoria, BC
0.5 km
1 month ago

unit supervisor - food services

Part Time / Full Time
McDonald's Restaurants
Victoria, BC
0.5 km
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Sales / Marketing Full Time

7 days ago
Janevca Restaurant | Rosemead House
429 Lampson St, Victoria, BC (map)
 3.6 km away

Reservation & Revenue Manager

 
$60000-65000/yr
calendar_today
Immediate Start
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5 days/week required availability
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Mornings, Afternoons, Evenings shifts

Job Perks & Benefits

Advancement Opportunities
Flexible Schedule
Free Staff Meals
Medical/Dental Coverage

Job Description

We’ve transformed the former English Inn into Rosemead House: a destination rooted in tradition yet surprisingly playful, and a nostalgic escape that's anything but ordinary.

This is a living legacy inviting locals and travelers to experience Southern Vancouver Island’s best-kept secret.

Each of our 28 guest rooms is rooted in history and refreshed for the modern traveler. With hand-picked furnishings, restored architectural details, and a welcoming sense of ease, these are spaces where you’ll be glad to linger. Soon to be complemented by 13 long-stay residential suites, the resort also includes Janevca, our award-winning restaurant and lounge, and Salt & Ivy, a luxuriously appointed spa opening fall 2025.

This role reports directly to the Senior Manager, Sales & Marketing, and supports the optimization of the hotel’s revenue strategy by ensuring high-quality reservation services and hands-on assistance in the execution of revenue management initiatives. It also fosters strong collaboration between the Revenue and Reservations teams, as well as across other key departments.

Reporting to the Senior Manager, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:

Reservations Management
• Lead daily reservation operations to ensure efficient and accurate booking across all channels (phone, email, online).
• Maintain high standards of guest service and communication from inquiry through arrival.
• Ensure proper mapping and integration of reservations across systems (PMS/RMS).
• Manage group and block bookings, ensuring timely updates and rooming lists.
• Monitor reservation team performance and accuracy, providing coaching as needed.
• Ensure guest profiles and histories are properly merged and maintained.
• Support the development of guest segmentation and loyalty recognition systems by maintaining accurate guest preferences and history in the CRM.
Revenue Management
• Collaborate with Sales & Marketing and General Manager to implement rate strategies, forecasts, and promotions.
• Analyze room type strategy, booking pace, and demand across all segments.
• Manage channel distribution strategy and rate parity across OTA, GDS, and direct platforms.
• Inventory control and yield tactics by room category (e.g., upsell programs & packaging, close-to-arrival strategies)
• Regularly assess competitive set pricing and market trends.
• Support the creation of the annual revenue budget and reporting (weekly/monthly KPIs, strategic plans).
• Ensure data quality in segmentation, pricing, and reporting systems.
Collaboration & Communication
• Act as liaison between Front Office, Reservations, and Revenue functions to relay guest preferences, special requests, and time-sensitive updates across departments to support seamless service delivery.
• Manage internal group block communication and maintain reservation-related details via the Outlook Shared Calendar.
• Inform and train teams on new systems, promotions, and strategic changes.
• Work cross-departmentally to align guest experience and revenue goals.

Required
• 3–5 years of progressive hotel leadership experience in Front Office or Reservations roles.
• Proven team leadership and people development capabilities.
• Strong project management skills and cross-departmental collaboration.
• Proficiency with Opera (or Opera Cloud), WebRez, and Microsoft Office suite.
• Availability to work weekends, holidays, and flexible shifts as required.
• Exceptional interpersonal, communication, and presentation skills.

Preferred
• Experience in luxury boutique or lifestyle hotels.
• Degree or diploma in Hospitality, Business Administration, or related field.
• Working knowledge of spa and residential-style operations.



Requirements

  • Work Permit

About Janevca Restaurant | Rosemead House

Rosemead House, a majestic 1906 hotel, meticulously restored to exude timeless English elegance, is preparing to unveil its doors to the world! With an array of opulent amenities including a charming restaurant, cozy lounge, refined wine bar, indulgent spa, and versatile events center, Rosemead House promises an unparalleled experience for both guests and staff.

Nestled inside Rosemead Houses enchanting atmosphere is Janevca Restaurant & Lounge where every dish tells a story, and every moment is an adventure. Nestled in the heart of Esquimalt our upcoming restaurant is more than just a dining destination; it's a celebration of love, tradition, and culinary excellence. Join us as we craft unforgettable experiences, ignite taste buds, and create lifelong memories. Be part of something extraordinary at Janevca – where every meal is a masterpiece, and every team member is family.

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