Host- Rabbit Hole Full Time
Host- Rabbit Hole
Job Description
Located in the heart of Toronto’s Financial District, The Rabbit Hole is a fun, energetic destination where every visit is full of surprises. Joining us means diving into a world of clever, approachable sharing plates, inventive cocktails, and warm, engaging service. You’ll delight guests with memorable experiences, bring personality and passion to every interaction, and help create an atmosphere that’s as playful as it is inviting. This is the perfect setting for hospitality professionals who thrive on creativity, energy, and the unexpected twists that make dining unforgettable.
What's in it for you?
- Gratuities
- Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
- Discounted gym membership
- Access to our Employee Assistance Program for confidential support
- 50% dining discount at all O&B restaurants for you and up to three guests
- Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!
As the first and last point of contact for our guests, Hosts at The Rabbit Hole play a key role in setting the tone for a warm, energetic, and memorable dining experience. We're looking for friendly, organized, and confident individuals who thrive in a fast-paced, guest-focused environment.
You’ll be responsible for greeting every guest with genuine hospitality, managing reservations and waitlists, and coordinating table flow to support smooth service. If you love working with people and enjoy being part of a dynamic front-of-house team, this is your chance to be part of a modern gastropub known for its elevated comfort food, craft drinks, and welcoming atmosphere.
The day to day:
- Greet and seat guests in a warm, professional, and timely manner
- Manage reservation and walk-in traffic using Open Table
- Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow
- Maintain cleanliness and presentation of the host stand and entrance area
- Answer guest inquiries and assist with special requests, wait times, or accommodations
- Support the overall guest experience with a friendly and attentive approach
- Assist with bussing tables and support the team by running food and beverages as needed
- Other duties as assigned
- Previous experience as a host or in a guest-facing hospitality role is an asset
- Strong communication and organizational skills
- Calm under pressure, with a proactive and team-oriented mindset
- Comfortable using reservation and table management systems (OpenTable) - preferred
- A passion for hospitality and creating exceptional guest experiences
- Valid Smart Serve Certification Required
- Available to work flexible shifts, including evenings, weekends, and holidays
- This a part time position - 15 to 22h / week
- Legally eligible to work in Canada
This is a current vacancy.
Wage: $17.60 + shared gratuities
AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.
Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
Equity, Diversity & Inclusion
We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.
Requirements
- Work Permit
About Rabbit Hole
A staple in Toronto’s Financial District, The Rabbit Hole invites you to hop on over for elevated pub fare, exceptional cocktails, and great conversation—whether outside on our lush three-level patio or inside our whimsically designed dining room.
Rooted in bold British flavours and locally sourced ingredients, our menu blends classic comfort dishes with cheeky, modern twists. From timeless favourites like our perfectly executed Scotch Egg and Fish & Chips, to show-stopping highlights such as Steak & Ale Pie, Beef Wellington, and Crispy Rabbit Crumpet, there’s something to delight every palate. At lunch time, our seasonal salads and fresh, flavour-forward plates are perfect for a quick-paced midday meal—or a leisurely afternoon pause.
No proper British pub would be complete without a proper drink menu. Alongside a robust selection of craft beers, ciders, refreshers, and wines by the glass, we’re rather proud of our hand-crafted cocktails. With over 40 concoctions ranging from fresh and fruity to zippy and zesty, these tipples are perfect for patio sipping from afternoon into night.
At TRH, we encourage you to settle in, relax, and lose track of time. After all, isn’t that what falling down a rabbit hole is all about?

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