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help desk specialist Part Time / Full Time

AR Trading

Edmonton, AB (map)

Posted 15 days ago

help desk specialist

Part Time / Full Time

Job Type

Immediate Start

Start Date

Job Description

Education: Secondary (high) school graduation certificate
Experience: Experience an asset
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Offers on-the-job training tailored to youth
Provides awareness training to employees to create a welcoming work environment for youth
Provides awareness training to employees to create a welcoming work environment for Veterans
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Applies hiring policies that discourage age discrimination
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Work Term: Permanent
Work Language: English
Hours: 30 hours per week

AR Trading in Edmonton, AB

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