client service clerk Part Time / Full Time

Ecopest Inc.

Edmonton, AB (map)

Posted 8 days ago

client service clerk

Part Time / Full Time
Job Type
Immediate Start
Start Date

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 to 44 hours per week
  • Education:
  • Expérience:
  • Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Work setting
  • Private sector
  • Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Provide customer service
  • Computer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS Word
  • MS Office
  • Transportation/travel information
  • Own transportation
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Quick learner
  • Screening questions
  • Do you have experience working in this field?
  • Experience
  • 2 years to less than 3 years
  • Employment terms options
  • Day
  • Workplace information
  • Hybrid
  • Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Financial benefits
  • Commission
  • Group insurance benefits
  • Other benefits
  • Other benefits

Requirements

  • Work Permit

About Ecopest Inc.

Ecopest Inc. in Edmonton, AB

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