front desk hotel clerk Part Time / Full Time
front desk hotel clerk
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 16 to 40 hours per week
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate
- or equivalent experience Work setting
- Hospitality industry
- Hotel, motel, resort
- Rural area Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- Internet Transportation/travel information
- Own transportation
- Public transportation is not available Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player Screening questions
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you have the equipment you need to work from home (like internet and a workspace)?
- Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options
- Early morning Experience
- 7 months to less than 1 year Employment terms options
- Evening
- Shift
- Flexible hours
- Morning
- Night
- On call
- Day
- Weekend
- Overtime available Health benefits
- Dental plan
- Health care plan Financial benefits
- Group insurance benefits Other benefits
- Parking available Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Offers on-the-job training tailored to youth Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans Support for Indigenous people
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers
- Applies hiring policies that discourage age discrimination Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Requirements
- Work Permit
About Travel Lodge By Wyndham
Travel Lodge By Wyndham in Edson, AB
Be the first to be notified about new front desk hotel clerk jobs near Edson, AB
I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.