guest services agent - hotel Part Time / Full Time
guest services agent - hotel
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- or equivalent experience Work setting
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player Screening questions
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field? Employment terms options
- Evening
- Morning
- Weekend Financial benefits
- Bonus Other benefits
- On-site housing options Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Does not require Canadian work experience
- Work Term: Seasonal
- Work Language: English
- Hours: 35 to 40 hours per week
Requirements
- Work Permit
About Park Place Lodge
Park Place Lodge in Fernie, BC

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