Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
or equivalent experience
Hospitality industry
Staff accommodation available
Hotel, motel, resort
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Evening
Morning
Weekend
Bonus
On-site housing options
Participates in a government or community program or initiative that supports newcomers and/or refugees
Does not require Canadian work experience
Work Term: Seasonal
Work Language: English
Hours: 35 to 40 hours per week

guest services agent - hotel Part Time / Full Time

Job Description