guest service agent Part Time / Full Time
guest service agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- No degree, certificate or diploma Work setting
- Hospitality industry
- Hotel, motel, resort Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service Computer and technology knowledge
- Computerized bookkeeping system
- Internet
- Opera Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Resourcefulness Other
- Use of artificial intelligence Employment terms options
- Evening Experience
- 1 year to less than 2 years Employment terms options
- Flexible hours
- Morning
- Day
- Weekend Health benefits
- Dental plan
- Disability benefits
- Health care plan Financial benefits
- As per collective agreement Other benefits
- Other benefits
- Parking available
- Wellness program Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Requirements
- Work Permit
About Hôtel Alt Aéroport d'Halifax
Hôtel Alt Aéroport d'Halifax in Goffs, NS
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