Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:
Secondary (high) school graduation certificate
Willing to relocate
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Provide customer service
Word processing software
Internet
Attention to detail
Standing for extended periods
Work under pressure
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Early morning
Evening
Shift
Flexible hours
Morning
Night
Will train
To be determined
Day
Weekend
Overtime required
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Provides awareness training to employees to create a welcoming work environment for youth

guest services agent - hotel Part Time / Full Time

Job Description