- Work Term: Permanent
- Work Language: English
- Hours: 37.5 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Will train Work setting
- Hospitality industry
- Urban area
- Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Database software
- Central reservation system (CRS)
- Internet Security and safety
- Bondable
- Criminal record check Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player Screening questions
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Do you have experience working in this field? Employment terms options
- Early morning
- Evening
- Shift
- Morning
- Night Employment terms options
- Day
- Weekend
guest service agent Part Time / Full Time
guest service agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
Requirements
- Work Permit
About Point Pleasant Lodge
Point Pleasant Lodge in Halifax, NS
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