Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 to 40 hours per week
Education:
Expérience:
Secondary (high) school graduation certificate
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Contact customers to deliver requested wakeup calls
Provide customer service
Client focus
Excellent written communication
Flexibility
Organized
Team player
Early morning
Recognized employer
Evening
Morning
Night
Experience an asset
Day
Participates in a government or community program or initiative that supports persons with disabilities
Participates in a government or community program or initiative that supports newcomers and/or refugees
Participates in a government or community program or initiative that supports youth employment
Participates in a government or community program or initiative that supports Veterans
Participates in a government or community program or initiative that supports Indigenous people
Participates in a government or community program or initiative that supports mature workers
Participates in a government or community program or initiative that supports members of visible minorities

front desk agent Part Time / Full Time

Job Description

Requirements

About PHI Hotel Group

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