front desk agent Part Time / Full Time
front desk agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate
- or equivalent experience Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS) Employment terms options
- Evening
- Night Experience
- Experience an asset Employment terms options
- Day
- Weekend
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 20 to 40 hours per week
Requirements
- Work Permit
About Travelodge Fallsview Hotel
Travelodge Fallsview Hotel in Niagara Falls, ON

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