Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 32 to 40 hours per week
Education:
Expérience:
No degree, certificate or diploma
Hospitality industry
Hotel, motel, resort
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Multi-line switchboard
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet
Criminal record check
Own transportation
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Early morning
Evening
Shift
Flexible hours
Morning
Night
On call
Will train
Day
Weekend
Dental plan
Health care plan
Free parking available
Learning/training paid by employer

guest services agent - hotel Part Time / Full Time

Job Description

Requirements

About Best Western Plus Okotoks Inn & Suites

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