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front desk agent Part Time / Full Time

Prestige Treasure Cove Resort

Prince George, BC (map)

Posted 23 days ago

front desk agent

Part Time / Full Time

Job Type

Immediate Start

Start Date

Job Description

Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Will train
Hotel, motel, resort
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Early morning
Evening
Shift
Morning
Day
Weekend
Health care plan
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth

Prestige Treasure Cove Resort in Prince George, BC

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