front desk agent Part Time / Full Time

Crest Hotel

Prince Rupert, BC (map)

Posted 5 days ago

front desk agent

Part Time / Full Time
Job Type
Immediate Start
Start Date

Job Description

  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Experience
  • 1 year to less than 2 years
  • Financial benefits
  • As per collective agreement
  • Support for newcomers and refugees
  • Supports newcomers and/or refugees with foreign credential recognition
  • Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

Requirements

  • Work Permit

About Crest Hotel

Crest Hotel in Prince Rupert, BC

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