clerk, front desk - hotel Part Time / Full Time
clerk, front desk - hotel
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Work Term: Permanent
- Work Language: English
- Hours: 20 to 32 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset Work setting
- Hotel, motel, resort Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet Security and safety
- Bondable Transportation/travel information
- Own transportation Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player Employment terms options
- Early morning
- Evening
- Flexible hours
- Morning
- Night Employment terms options
- Day
- Weekend Other benefits
- Free parking available
Requirements
- Work Permit
About Tower Inn & Suites/Begbie's Bar & Restaurant
Tower Inn & Suites/Begbie's Bar & Restaurant in Quesnel, BC
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