front desk agent Part Time / Full Time
front desk agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 year Work setting
- Willing to relocate Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Perform front desk duties
- Maintain work records and logs
- Maintain accurate records
- Professionalism in customer service
- Greet customers Work conditions and physical capabilities
- Attention to detail Personal suitability
- Excellent oral communication
- Excellent written communication Employment terms options
- Evening
- Flexible hours
- Day
- Weekend Other benefits
- Other benefits
- Work Term: Seasonal
- Work Language: English
- Hours: 32 hours per week
Requirements
- Work Permit
About Totem Resorts
Totem Resorts in Sioux Narrows, ON
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