Front desk agent Part Time / Full Time
Front desk agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 21 to 28 hours bi-weekly
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate Work setting
- Urban area
- Hotel, motel, resort
- Resort Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Work with minimal supervision Computer and technology knowledge
- Multi-line switchboard
- Central reservation system (CRS)
- Spreadsheet
- Internet Sales experience
- Hotel and convention services Security and safety
- Bondable Transportation/travel information
- Own transportation
- Valid driver's licence
- Public transportation is not available Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player Screening questions
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Do you have experience working in this field? Employment terms options
- Early morning
- Evening Experience
- 1 year to less than 2 years Employment terms options
- Shift
- Morning
- Night
- Day
- Weekend Other benefits
- Free parking available
- Other benefits
Requirements
- Work Permit
About Best Western Plus Norwester Hotel & Conference Centre
Best Western Plus Norwester Hotel & Conference Centre in Thunder Bay, ON
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