Floor Manager Full Time

WHO WE ARE

Capo & The Spritz is a bold, vibrant Italian social hub in the heart of Yaletown — and we're growing fast. We're building a team of leaders who don't just manage a floor, but protect a vision. Our Vivid Vision defines what 'right' looks and feels like in every corner of this room. We need a Floor Manager who lives it.

If you're the kind of leader who pre-shifts with purpose, coaches in the moment, holds standards without killing morale, and sends guests home already planning their next visit — keep reading.

WHAT YOU'LL DO

•       Own the floor — guest flow, table turns, pacing, and service quality from open to close

•       Lead pre-shift briefings that actually connect the team to the guest experience

•       Coach in real time — developing your team on the floor, not just in reviews

•       Act as the operational guardian of the Capo Vivid Vision — keeping standards sharp and the energy right

•       Handle guest escalations with grace and authority — turning friction into loyalty

•       Partner with kitchen and bar leadership to keep service seamless and communication tight

•       Monitor covers, throughput, and sales metrics — and act on what you see

WHAT YOU BRING

•       3+ years of full-service restaurant management experience (high-volume preferred)

•       A hospitality-first mindset — you lead from the floor, not the office

•       Strong knowledge of food, wine, and Italian-inspired beverage programs

•       Serving It Right + FOODSAFE certification

•       Proven ability to hold a team to a standard while keeping culture intact

•       You don't just manage problems — you anticipate them

WHAT YOU GET

✦    Competitive salary commensurate with experience

✦    A leadership role with real influence over culture, team, and guest experience

✦    Staff meals, industry perks, and a team that gives a damn

✦    Genuine growth path as Capo scales — we're building something, and you'd be part of the foundation

✦    A workplace with a Vivid Vision that exists to guide every decision you make

Capo & The Spritz  |  capoandspritz.com  |  Every Guest is a Friend at Our Table.