Guest Services Part Time / Full Time

Cardero's Restaurant is currently seeking a dynamic, energetic and experienced individual for our Guest Services team.

Must be experienced with Open Table book running and weekend availability is a must. There will be room to pick up more shifts as they get released or if shifts open up on the set schedule.

Who are we?

Established in 1997, Cardero's is a Vancouver institution and is one of the city's longest standing, top-rated restaurants. Nestled in the gorgeous waterfront neighbourhood of Coal Harbour, we offer an unbeatable location, intimate yet lively atmosphere, delicious food, and exemplary service. To all of our valued team members, we take the utmost pride in fostering & providing a welcoming, supportive, and hospitable environment to all. Teamwork, professionalism, and respect are our core values and are absolutely vital to our operation. Cardero's is part of the Sequoia Company of Restaurants, which owns and operates four distinct, renowned restaurants across Vancouver.

Job Overview and Requirements:

Our Guest Services play a vital role in our business. As a Guest Services team member, your primary responsibilities will be to:

- Provide all of our guests with warm, genuine & professional hospitality. Strive to consistently exceed customer expectations; Excellent customer relations skills ensure that the top-quality restaurant experience we pride ourselves in is delivered every time.

- Effectively delegate the flow of guests as they enter the restaurant. 

- Manage reservations and our wait list. Be excellent at communicating and multitasking.

- Use our OpenTable booking & seating software to maximum efficacy.

- Take calls and handle any accompanying guest requests and communicating our policies. Be fluent in both spoken and written English

- Work well under pressure and be able to effectively navigate through stressful situations in a professional manner

- Work synergistically with the rest of our Front-of-House service team in order to ensure that our guests have an outstanding experience from start to finish.

-We consider Tips Academy accreditation to be an asset.

If this sounds like a good fit for you, please don't hesitate to reach out. We are looking forward to hearing from you!