General Manager Full Time Contract

At El Furniture Warehouse, our General Managers are the driving force behind the success of our restaurants. This role is responsible for the day-to-day operations of the store while creating an environment where both staff and guests feel valued, supported, and part of the team.

As a General Manager, you will lead by example, build strong teams, and ensure operational excellence across all areas of the business.

What You’ll Be Responsible For
•    People & Leadership
•    Hire, train, coach, and develop team members while building a strong succession plan for future leaders.
•    Foster a positive team culture where staff feel appreciated, supported, and motivated.
•    Lead performance management, including coaching, accountability, and employee development.
•    Ensure company policies, procedures, and standards are taught, understood, and consistently followed.
•    Promote a “hiring for fit” mindset and maintain proactive recruitment efforts.
•    Guest Experience
•    Ensure exceptional customer service standards are consistently delivered.
•    Teach and coach staff to: Listen and anticipate guest needs
•    Go above and beyond to create memorable experiences
•    Recognize mistakes and take ownership in resolving them
•    Build meaningful guest relationships through genuine engagement
•    Operations & Business Management
•    Oversee all day-to-day restaurant operations for both FOH and BOH.
•    Manage labour targets, scheduling, and staffing levels to support business needs.
•    Monitor and manage labour costs, KPIs, inventory, cash handling, and cost controls.
•    Complete new hire administration and oversee accounting-related processes.
•    Prepare and review weekly sales forecasts with the Regional Manager during leadership meetings.
•    Track and manage QSA, spill, and void reporting to ensure operational compliance.

What You Can Expect
•    Ongoing training, coaching, and mentorship from leadership
•    Professional development and growth opportunities
•    Monthly General Manager meetings and leadership collaboration
•    A fast-paced, team-oriented environment where your leadership makes an impact

What We’re Looking For

We’re looking for a people-first leader who thrives in hospitality, values teamwork, drives results, and leads with accountability while creating an exceptional experience for both guests and staff.