Restaurant Manager Full Time

Good Thief is hiring a RESTAURANT MANAGER.

Skills & Qualifications:

• Personal alignment with Anh and Chi’s/Good Thief's vision, values and team culture Demonstration/ability to work in a fast-paced and inter-functional team environment
• Proactive and self-motivated team player
• Excellent communication skills who can build and foster relationships
• High standard of professionalism and attention to detail
• Serving it Right Certificate, passion and appreciation for food, cocktails, wine, beer and people!

Roles & Responsibilities:

• Report to the Executive Team and collaborate with managers and staff.
• Lead front-of-house operations to ensure excellent guest service, smooth floor flow, and efficient service during all operating hours.
• Support and supervise servers, bartenders, and FoH staff; step into service roles as needed.
• Conduct and assist with pre-shift and monthly team meetings.
• Build guest relationships and handle guest recovery situations professionally.
• Manage reservations, group bookings, and guest inquiries using TOCK and in-house systems.
• Provide weekly shift summaries and operational updates to the Executive Team.
• Mentor, coach, and support staff while fostering a positive and collaborative workplace culture.
• Assist with hiring, training, performance management, and disciplinary processes for FoH staff.
• Oversee inventory, supply organization, cleanliness, maintenance, and compliance with Food Safe and Serving It Right standards.
• Support team and individual performance goals and carry out additional duties assigned by the Executive Team.