Restaurant Manager Full Time

OVERVIEW

As Restaurant Manager, you are responsible for bringing the Published experience to life every day. Through exceptional hospitality, collaborative leadership, and operational excellence, you ensure guests feel genuinely cared for, teams are supported to perform at their best, and the restaurant operates seamlessly.

Working alongside the Executive Chef and the restaurant leadership team, you cultivate a culture rooted in Care, Curiosity, and Community while contributing to the continued success and evolution of Published on Main.

KEY RESPONSIBILITIES

Guest Experience & Hospitality

• Champion exceptional hospitality by leading from the floor and remaining actively engaged in the guest experience.
• Foster meaningful guest relationships while supporting service recovery and continuous improvement.
• Empower leaders to create thoughtful, personalized, and memorable experiences for every guest.
• Protect and elevate the Published experience through presence, coaching, and thoughtful decision-making.

Restaurant Leadership

• Lead, support, and develop the restaurant leadership team while fostering strong collaboration across front and back of house.
• Align leaders around shared goals, standards, and the vision of Published.
• Coach, mentor, and develop leaders through regular feedback, accountability, and professional development.
• Contribute to strategic planning, continuous improvement, and the long-term success of the restaurant alongside the leadership team.

Service & Operations

• Oversee the daily operation of the restaurant, ensuring service, systems, and resources support an exceptional guest experience.
• Contribute to labour management, financial performance, purchasing, inventory, and operational planning while balancing hospitality with business performance.
• Support the development and refinement of operational systems, policies, and procedures.
• Ensure the restaurant remains organized, well-maintained, and prepared for service.

Team & Culture

• Foster a culture rooted in Care, Curiosity, and Community.
• Build trust, accountability, and collaboration across every department.
• Create an environment where feedback, learning, recognition, and open communication are encouraged.
• Support the recruitment, development, engagement, and retention of exceptional people.

Standards & Accountability

• Uphold Published standards across hospitality, operations, financial stewardship, and compliance.
• Ensure adherence to health, safety, employment, and liquor regulations.
• Maintain accountability for the consistent execution of restaurant standards.
• Lead with professionalism, integrity, and consistency in every decision.

WHO YOU ARE

An experienced hospitality leader who is passionate about creating exceptional guest experiences and developing high-performing teams.

A collaborative leader who values partnership and understands that exceptional restaurants are built through alignment across every department.

A thoughtful coach who leads with empathy, accountability, and consistency while empowering others to succeed.

Operationally minded, with the ability to balance hospitality, people, and business performance without losing sight of the guest experience.

Curious, humble, and committed to continual learning, improvement, and the long-term success of the restaurant.

ADDITIONAL REQUIREMENTS

• Serving it Right certification
• Weekend and evening availability
• Ability to safely lift 25 lbs
• Legally permitted to work in Canada

ADDITIONAL BENEFITS

• 2 weeks paid time off
• Extended medical and dental, after successful completion of your 3 month probationary period
• Participation in a transparent tip pool, after successful completion of your training program
• Daily staff meal
• Access to employee discount program

 WHY THIS ROLE MATTERS 

Exceptional hospitality is built by exceptional teams. The Restaurant Manager plays a vital role in bringing the vision of Published on Main to life by developing people, fostering collaboration, and ensuring the guest experience remains at the centre of everything we do. Through Care, Curiosity, and Community, this role helps unite the restaurant leadership team, strengthen the business, and create an environment where both guests and team members can thrive.

Note: This job description is intended to provide a general overview of the responsibilities and expectations associated with this position. Duties and responsibilities may evolve based on the needs of the restaurant. Additional responsibilities may be assigned to support the continued success of Published on Main.