Counter Attendant Full Time

About Us  

Hollyburn Country Club - A Private, Family Club For Life 

Hollyburn Country Club offers Membersan exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members. 

Our Values 

• Community – Foster strong connections and a sense of belonging. 

• Respect – Uphold a culture of courtesy and mutual respect. 

• Hospitality – Deliver exceptional service in everything we do. 

• Evolve – Embrace change and strive for continuous improvement. 

• Magic – Create memorable experiences that go above and beyond. 

The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited. 

Position Summary 

Our mission at Hollyburn is to deliver an exceptionally hospitable experience to our Members in a warm and inviting premium casual setting. By combining attentive service with genuine hospitality, we create memorable moments that our Members cherish and proudly share with family and friends. As a Cafe Attendant, you will play a vital role in achieving this mission, ensuring every guest receives outstanding service that embodies Hollyburn’s dedication to excellence. 

Position Responsibilities  

• Deliver outstanding customer service by promptly and courteously serving Members and guests with a smile. 

• Ensure food and beverages are served to a high standard, focusing on quality, presentation, and attention to detail. 

• Adhere to Health and Safety and Food Safe regulations at all times to maintain a clean and safe work environment. 

• Operate the cafe's computer systems, handle petty cash transactions, and participate in inventory management. 

• Assist with restocking, cleaning, and ensuring the cafe is organized and ready for service. 

• Open availability for weekdays, evenings, and weekend shifts is essential. 

• Provide support to the team and take the initiative to enhance the member experience. 

Skills & Qualifications  

• Valid Serving It Right (required) 

• Food Safe Level 1 certifications (preferred). 

• Previous barista, restaurant or hospitality experience is an asset. 

• Excellent communication and interpersonal skills.  

• Ability to stand for extended periods and perform tasks requiring physical effort, such as restocking and cleaning. 

• Quick thinking and ability to resolve customer concerns or operational challenges efficiently. 

• Ability to work evenings, weekends, and holidays as required. 

• Own transportation is an asset, given the Club’s location and limited public transportation options. 

• Candidates must agree to complete a Police Information Check (fully reimbursed upon hire). 

Perks & Benefits

• Competitive Compensation  

• Paid time-off 

• Free on-site parking 

• On-duty staff meals (taxable benefit for full-time and part-time employees only) 

• Company events  

• Tips/Gratuities – Earn recognition for the exceptional service you provide to our Members.

• Sports Boutique discount 

Working Conditions

• This position operates 100% on-site 

• Regular early morning starts on weekdays (7:30 am start time)

• Own transportation is an asset as public transportation is not frequent to/from the Club 

Additional Information 

Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds. 

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.