guest services agent - hotel Part Time / Full Time
guest services agent - hotel
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset Work setting
- Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service Computer and technology knowledge
- Word processing software
- Spreadsheet Work conditions and physical capabilities
- Fast-paced environment Personal suitability
- Client focus Government programs
- Recognized employer Health benefits
- Dental plan
- Health care plan Other benefits
- Other benefits
- Parking available
- Wellness program Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
Requirements
- Work Permit
About Nita Lake Lodge - Hotel
Nita Lake Lodge - Hotel in Whistler, BC
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