front desk agent Part Time / Full Time
front desk agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years Work setting
- Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player Employment terms options
- Early morning Employment terms options
- Morning
- Night
- Work Term: Temporary
- Work Language: English
- Hours: 30 hours per week
Requirements
- Work Permit
About Pangea Pod Hotel
Pangea Pod Hotel in Whistler, BC
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