Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 to 40 hours per week
Education:
Expérience:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
or equivalent experience
Hospitality industry
Hotel, motel, resort
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Perform light housekeeping and cleaning duties
Provide customer service
Multi-line switchboard
Word processing software
Database software
Central reservation system (CRS)
Spreadsheet
Internet
Criminal record check
Own transportation
Attention to detail
Fast-paced environment
Standing for extended periods
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Are you available for shift or on-call work?
Do you have experience working in this field?
Early morning
7 months to less than 1 year
Evening
Shift
Morning
Night
On call
Day
Weekend
Overtime available
Dental plan
Health care plan
Vision care benefits

front desk clerk, hotel Part Time / Full Time

Job Description

Requirements

About Sternwheeler Hotel & Conference Centre

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